Effective Date: 06-03-2025

Welcome to The Charm Gifts! These Terms and Conditions govern your use of our website https://thecharmgifts.com and the purchase of products from us. By accessing or using our website, you agree to comply with these terms.

If you do not agree with any part of these Terms and Conditions, please do not use our website or services.

1. General Terms

✔ The Charm Gifts reserves the right to update, modify, or discontinue any part of the website or services at any time without prior notice.
✔ By using this website, you confirm that you are at least 18 years old or have parental/guardian consent.
✔ We reserve the right to refuse service to anyone for any reason at any time.

2. Account Registration

✔ To place an order, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information.
✔ You agree to provide accurate, complete, and up-to-date information during the registration and checkout process.
✔ Any unauthorized use of your account must be reported to us immediately.

3. Product Information & Pricing

✔ We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free.
✔ Prices are subject to change without notice.
✔ Discounts, offers, and promotions are valid for a limited time and may be modified or canceled at any time.

4. Orders & Payments

✔ By placing an order, you agree to provide complete and accurate payment details.
✔ We accept payments via [mention payment methods: Credit/Debit Cards, UPI, Net Banking, etc.].
✔ Your order will be processed only after full payment is received.
✔ The Charm Gifts reserves the right to cancel orders due to pricing errors, stock unavailability, or fraudulent transactions.

5. Shipping & Delivery

✔ We offer nationwide delivery within India. International shipping may be available on request.
✔ Delivery times vary based on location and product availability. Estimated delivery times are provided at checkout.
✔ The Charm Gifts is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.
✔ If an order is undeliverable due to incorrect address details, the customer may be responsible for additional shipping charges.

6. Returns, Refunds & Cancellations

✔ Returns & Exchanges: Only defective or damaged items may be eligible for returns/exchanges within [X] days of delivery. Customers must provide proof of damage (photos/videos).
✔ Refunds: Refunds (if applicable) will be processed within [X] business days after approval. Refunds will be credited to the original payment method.
✔ Cancellations: Orders can be canceled within [X] hours of placement. Once shipped, cancellations are not allowed.

For more details, visit our Return & Refund Policy page.

7. Intellectual Property Rights

✔ All website content, including logos, images, product descriptions, and designs, is the property of The Charm Gifts and is protected by copyright and trademark laws.
✔ You may not use, copy, modify, or distribute our content without prior written permission.

8. User Conduct

By using our website, you agree:
✔ Not to engage in fraudulent activities, hacking, or any illegal actions.
✔ Not to submit false information or impersonate others.
✔ Not to use our website for unauthorized commercial activities.
✔ Not to upload viruses, malware, or harmful code that may disrupt our services.

Violations may result in immediate termination of your access to our website.

9. Limitation of Liability

✔ The Charm Gifts is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
✔ We are not responsible for third-party websites linked to or from our platform.
✔ We do not guarantee uninterrupted or error-free website operations.

10. Indemnification

You agree to indemnify and hold harmless The Charm Gifts, its affiliates, directors, and employees from any claims, losses, damages, or expenses arising from:
✔ Your misuse of our website or services.
✔ Your violation of these Terms & Conditions.
✔ Any third-party claims related to your use of our products.

11. Governing Law & Dispute Resolution

✔ These Terms & Conditions are governed by the laws of India.
✔ Any disputes shall be resolved through arbitration or mediation in [City, India].
✔ If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force.

12. Changes to Terms & Conditions

✔ The Charm Gifts reserves the right to update or modify these Terms at any time.
✔ Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the new Terms.

13. Contact Us

For any questions regarding these Terms & Conditions, please contact us:

📧 Email: info@thecharmgifts.com
📞 Phone: +91-9599858028
🌍 Website: https://thecharmgifts.com

This Terms & Conditions document ensures that The Charm Gifts maintains transparency and compliance with legal standards while protecting both the company and its customers. 🚀